Frequently Asked Questions
Everything you need to know about bringing Grit & Grace into your home.
What is the standard shipping timeframe for furniture and decor?
Most orders are processed within 2-3 business days. Smaller decor items typically arrive within 5-7 business days, while larger furniture pieces requiring freight shipping may take 2-4 weeks depending on your location.
Do you offer international shipping?
Currently, Grit & Grace ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and 'Final Sale' items are not eligible for return unless they arrive damaged or defective.
How do I care for my handcrafted wooden pieces?
To maintain the integrity of our solid wood products, we recommend dusting with a soft, dry cloth and avoiding harsh chemicals. Periodically applying a high-quality furniture wax will help preserve the natural finish.
What should I do if my order arrives damaged?
Please inspect your delivery immediately. If you notice any damage, take photos of the item and the packaging, then contact our support team at [email protected] within 48 hours so we can arrange a replacement.
Are your materials sustainably sourced?
Yes, at Grit & Grace, we prioritize sustainability. We partner with artisans who use reclaimed wood, FSC-certified timber, and eco-friendly finishes to ensure our products are as kind to the planet as they are to your home.